One Evidence-Based Model Will Simultaneously Improve Both Your Employee and Customer Outcomes
Author
One Evidence-Based Model Will Simultaneously Improve Both Your Employee and Customer Outcomes
HR Professionals are responsible for many important areas of their organization, such as Engagement, Performance, Wellness, Diversity and Inclusion, and Risk Management. To tackle these areas, the average HR Professional has to deal with 9 different platforms and initiatives. Not only does this spread HR folks thin, but it also exhausts employees: each platform and initiative is fragmented and siloed, with its own language, workflows, and assessments to undertake.
The great news is there’s a better way forward. There is a single, actionable model that drives improvement in all of these areas simultaneously.
One evidence-based model that is quickly understood, precisely measured, and easily acted upon. And it’s the most tried and true model on the market, with over 40 years of independent behavioral science data and applied organizational work backing up its value and effectiveness that you can put in front of your leaders.
The model is grounded in Self-Determination Theory (the basis for the book Drive by Daniel Pink) - the world’s leading behavioral science framework for engagement, motivation, performance, and wellness, referenced by research and commercial publications over 100 times every single day. Self-Determination Theory has uncovered the key experiences and motivations that empower every employee to thrive. And because these experiences are quantifiable, actionable, and predictive, this model is being applied daily to help thousands of employees in leading companies.
Want to know more about this cornerstone model and how you can start implementing it in your organization? Check out this webcast with engagement expert Dr. Scott Rigby that
- reviews the model
- gives you clear take-always to drive strategy, build more effective measurements, and win buy-in from everyone across your organization.
What’s more, this same core model has proven impact on customer experience, loyalty and retention. There is abundant evidence showing that this model drives:
- higher customer loyalty
- stronger brand attachment
- positive consumer behavior
- higher customer value
- more positive customer ratings of service experience and quality
Leading companies are adopting this actionable model, empowering them to identify, measure, and improve the fundamental experiences that build engagement for everyone.
You can now easily put this same behavioral science to work for you. Download motivationWorks’ latest White Paper and receive:
- A primer on the three fundamental experiences that you need to be measuring in your organization to drive engagement, performance, and wellbeing.
- A clear method for how you can measure and build these experiences for everyone in your organization.
- A review of the data showing how powerfully this supports employees and customers alike
Author