Measuring Sentiment: Behaviors Shed Current, Future Light On Employee Performance

What do customer behavior and employee performance have in common? They both can be seen through the same lens, and when analyzed, inform organizational management of how things are going when it comes to company culture, employee development, and engagement. From there, companies can design tools to synthesize insights and understand what works, and what doesn’t.

Measuring employee sentiment goes beyond numbers and charts, it allows for open-ended feedback that executive teams can use to respond quickly with a winning strategy in hand. For example, perhaps some employees are taking a change in benefits harder than others. Think of employee sentiment measuring as an “always on” feedback tool. What can leaders learn about employees – what makes them leave and what makes them stay

Learn more about employee behavior and what powers their feelings, decisions and engagement by registering online to attend attending HCI’s Workforce Planning and People Analytics Conference.