The Human Side of Change Management

Confounded by the complexities of the global changes occurring and its impact to business, leaders need to be aware of the effect on their workforce. How do you support your people on the human and business side of the change management equation? It is more critical than ever to be emotionally intelligent and build trust through clear communication to promote successful implementation of change. This webcast presented by Jeff Becker, Director of Corporate Learning Solutions at American Management Association (AMA) will address the human and business strategies needed for managing change today–how it affects your people, your awareness of it and the way to approach it. This interactive session will explore techniques for preparing, communicating, and supporting successful implementation of change and provide easy-to-understand insights on:

• Sharing what the need and the intended outcome of the change is
• Communicating change with your team and frequency of communication
• Establishing an environment of transparency and authenticity