Thrival: The Path To Creating A High-Performing Resilient Organization
We’ve all experienced the detrimental effects of the lack of active listening within the workplace at some point. Anyone who has spent any significant amount of time in the workforce has attended a meeting in which one executive does the talking while other participants hold back their thoughts, worried about the impact of changes and decisions while feeling utterly powerless to express themselves or do anything about their circumstances. Maybe, if you are lucky, the result is only a lack of consensus. However, more importantly, when staff members don’t feel that they’ve been heard, the result is a general lack of commitment, engagement, and productivity.
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